Customer-friendliness
A satisfied customer is forearmed. This underlines the importance of a good after-sales service and quick communication towards the customers.
You can contact us daily on +32 481 32 32 32, from 8 a.m. 8 p.m.
In case the customer gets confronted with a technical issue with Box Phone, we’ll provide him/her immediately with a replacement phone. This way, the customer doesn’t lose time nor money.
Box Phone operates on a simple corporate philosophy: offering an affordable smartphone with outstanding quality that contributes to a better society and which, moreover, is environmentally friendly.
Offer an eco-friendly smartphone to decrease the Belgian ecological footprint
Make a trendy, personalized smartphone affordable for everyone
Mission
Vision
Core values
Sustainability
Besides customer-friendliness, we consider the ecological aspects also as important. That’s why we have implemented this term in the mission statement and vision of Box Phones. Global warming is a problem which everyone is facing. The waste of smartphones secretes toxic substances which have a negative impact on the Flora and Fauna. By reducing the waste, Box Phone hopes to contribute to make the earth a better place, step by step.
Innovative
Since Box Phone will be the first phone of this caliber within the smartphone market, it can definitely be defined as innovative. It differentiates itself in many ways from its competitors. On medium term, we hope that the competitors also apply durable aspects on their products to improve them as well. In retrospect, it’s not about having the largest market share nor the biggest turnover. It’s all about tuning products to make them last longer, decrease the ecological footprint and create the earth a better place – all by being innovative.